Why Communication Is A Key To Success

In management training, one of the first tasks commonly asked of the people on the course is to describe the traits that make up a good manager, and the most common result will almost invariably involve the word “communication”.

This is, of course, not limited to the office; being able to clearly state your ideas, your opinions and your wants is an essential part of a fulfilling life in general as it is the cornerstone of many of the relationships we have with other people.

At its most basic level, effective, clear communication ensures that every single person in a team knows the goals and their role in achieving them, which allows everyone to succeed.

Communicating well is, to quote the 1990s band Extreme, about More Than Words. It is about being able to actively listen, to encourage others to speak and to create a culture of mutual understanding and freedom of expression.

With this culture of communication in place, new ideas can be expressed more quickly, concepts can be bounced around different people and any concerns can be discussed and explored in a helpful, encouraging way rather than one that could foster discontent and personal animosity.

Whilst communication in management is often discussed on an internal level between team members and managers, it can also lead to success with clients and customers.

One of the first questions every client will ask a business is what they are trying to sell and what they can offer. Effective communication can and often has closed a deal even at an early stage. Startup culture is built almost entirely on selling an idea at its earliest stages.

Finally, communication helps you to create strong relationships with employees at all levels of an organisation, including the upper levels of management and leadership that can create opportunities for growth and career progression.